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FAQ

Frequently Asked Questions

  What documents do I need to rent a car?
A valid, original driving license should be presented by the vehicle renter and/or the driver when picking up the vehicle. A driving experience for a certain time period is not necessary. Customers who do not own a Sri Lankan driver’s license should present a valid government issued ID card or passport, along with an international driver’s permit.
  Payment methods
Advance payment has to be made to our bank account in order to reserve the vehicle at the point of reserving the vehicle. The rest of the payment for the month (or less than a month if the vehicle is being rented for a shorter time) and the 100% refundable deposit must be paid while receiving the vehicle. Cash/Card payments (Visa/Master) accepted. cheques are not accepted without prior approval from the accounts dept
  Delivery & Pick-up
Delivery and Pick- up of vehicles is done by our team across the island, 24 hours, any day. While deliveries and pick-ups within the city limits are done free of charge, a fee will be charged for other locations, based on the distance. This fee can be paid at the point of receiving or returning the vehicle.